We are very happy to receive constructive comments and suggestions for improving our service to patients. Similarly, if you have a complaint we will deal with it in a constructive way.
Please write or speak to our practice manager, Jill Dampier.
If you remain dissatisfied with the outcome offered by a practice resolution, you have the right to approach NHS England by the following means:
- Telephone 0300 311 2233 on weekdays between 8.00am and 6.00pm.
- Email firstname.lastname@example.org (Write "For the attention of the Complaints Manager" in the subject line.)
- Write to:
The Complaints Manager
PO Box 16738
TOFS Complaints procedure