We are very happy to receive constructive comments and suggestions for improving our service to patients. Similarly, if you have a complaint we will deal with it in a constructive way.

Please write or speak to our practice manager, Jill Dampier.

If you remain dissatisfied with the outcome offered by a practice resolution, you have the right to approach NHS England by the following means:

• Telephone 0300 311 2233 on weekdays between 8.00am and 6.00pm.
• Email england.contactus@nhs.net (Write "For the attention of the Complaints Manager" in the subject line.)
• Write to:
  The Complaints Manager
  NHS England
  PO Box 16738
  Redditch
  B97 9PT