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ARRS Roles

This stands for the 'Additional Roles Reimbursement Scheme'. This was introduced in England in 2019 to improve access to general practice.

Let us introduce you to our wonderful team! We want to help patients access the right care at the earliest opportunity and this may mean that you are signposted to or contacted by one of our additional roles staff.

Below we introduce you to our team:

Pharmacist

Shalini Patel

  • Conducts structured medication reviews (SMRs)
  • Provides medication advice to healthcare professionals and patients
  • Optimises medication (e.g. antibiotic stewardship)
  • Translates medicines national policies into local implementation
  • Adopts a whole system approach to medicines management

Social Prescriber

Parmjit Munt

Photo of Parmjit Munt

  • Connects people to non-medical community-based activities, groups and services that meet practical, social and emotional needs, including specialist advice services and the arts, physical activity and nature
  • Helps people identify issues that affect their health and wellbeing when co-producing a personalised care and support plan

Care-Coordinator

Heather Shepherd

Photo of Heather Shepherd

  • Provides co-ordination and navigation through the health and care systems
  • Facilitates joint working across organisations and MDTs
  • Makes referrals to services and other health and care professionals
  • Helps patients prepare for/follow-up
  • Supports patients to book appointments
  • Signposts patients to information
  • Works in partnership with MDT colleagues including social prescribing link worker(s) and health and wellbeing coach(es)

Health and Wellbeing Coach

Terri Butcher

 Photo of Terri Butcher

Mark Hancock

Photo of Mark Hancock

  • Uses coaching skills to support people to make conscious and informed health choices, change behaviours and encourage proactive management and prevention of illness
  • Provide help for matters such as: weight management, smoking habits, nutritional information, exercise benefits, healthy alternatives, lifestyle changes and sleep related issues
  • Works closely with MDT colleagues, including link workers, to provide access to self-management education, peer support and social prescribing

Use this link to visit their page and find out more!


Mental Health Nurses

Melody Rusere

Kosiwa Nicholls


Physio

Gemma Murphy

  • Assesses and diagnoses any problems you may be experiencing such as; Sprains, spinal pain, neck pain, nerve pain, muscle/ligament/tendon issues, post-operative orthopaedic conditions, Arthritis and more
  • Provide expert advice on how to manage your condition including pain management or medication advice
  • Refer you to specialist services if necessary

Use this link to visit their page and find out more!

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The Old Fire Station Surgery

68a Portsmouth Road, Woolston, Southampton, SO19 9AN

  • 023 8044 8558 (admin enquiries only)
  • ofs.reception@nhs.net
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Local Services
Vet
Home
Care
Gym/
Health Club
Home
Care
Jobs
Funeral
Plans
Double
Glazing
Advertise Your
Business Here