Repeat Prescription

Prescriptions

Requesting

• You can request repeat prescriptions online or in person
• Telephone requests will not be accepted due to the risk of transcription error.
• Please allow 5 working days for your request to be reviewed by a clinician.

Hospital prescription requests

As agreed via our Local Medical Committees agreement with secondary care, all urgent prescription requests need to be provided by the hospital.

The time taken to provide a prescription can vary depending on the urgency:

• If you have urgent prescriptions advised by the hospital, but have not received them, then you need to recontact the hospital team to provide this.
• We have 2 weeks to provide a non-urgent prescription to you.

Direct to Pharmacy

Prescriptions are sent directly to a pharmacy of your choice.

Just let us know which pharmacy you wish to nominate. This stays on your records but can be changed upon request.

Find a pharmacy near you

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies also have a private consultation meaning you can discuss issues with pharmacy staff in privacy.

Online Requesting

Email Us

You can email prescription requests to us at soccg.prescriptions.tofs@nhs.net.

Please include your full name, date of birth, the medication name and dose you require.

(ceasing 31st August 2024)

Via the NHS App

The NHS App. Simple and secure access to a range of healthcare services. For more information about the app and to download please visit: www.nhs.uk/nhs-app

Via SystmOne Online or the Airmid App

Sign in to SystmOnline

Recycling Medicine Packets

You can recycle your medicine packets in many Superdrug pharmacies, including our local Woolston Branch. More details about recycling can be found here.

In Person

Requesting online or by email ensures a smoother service, but we will accept written requests submitted in person at the surgery