Patient Participation Group

This is outdated now but we are hoping to update this soon!

We started the process of recruiting patients back in September 2011. To date, we have 68 patients belonging to our virtual group. And when I say virtual, all communication is dealt with via email. There are no face-to-face meetings, there are no lengthy emails just simply a request from time to time to complete a brief survey about particular topics relating to the Practice and priority areas of concern e.g. Speaking to a GP on the telephone.

To become a member of our representative group please pop into the surgery and ask the reception team for an application form. You will then be added onto our mailing list and you will start receiving communication from the surgery.

Please feel free to look at the results and to comment on them, even if you are not a member of the group. You can phone, send a letter or email us at SOCCG.OldFireStationSurgery@nhs.net with any comments.

Published Survey Results

• Research - August 2016 (PDF, 71KB)
• Appointment System - February 2015 (PDF, 78KB)
• What Next? - January 2015 (PDF, 68KB)
• Appointments Not Attended - December 2013 (DOCX, 90KB)
• What Next? - October 2013 (DOC, 50KB)
• Online Services - December 2012 (DOC, 351KB)
• "What Next?" - March 2012 (DOC, 120KB)
• Speaking to a GP on the phone – February 2012 (DOC, 39KB)

Published Survey Reports

• Appointment System DES report 2014-15 (PDF, 680KB)
• Appointments not attended DES Report 2013-14 (DOC, 536KB)
• Online services des report 2012-13 (DOC, 462KB)
• Speaking to a GP on the phone des report 2011-12 (DOC, 375KB)